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Terms of Service

1. Acceptance of Terms

Last Updated: March 15, 2026

By accessing or using TripNextDoor (the "Platform"), operated by TripNextDoor ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Platform. Your continued use of the Platform following the posting of any changes to these Terms constitutes acceptance of those changes.

These Terms apply to all users of the Platform, including visitors, registered users, community members, trip organizers, and contributors of content.

2. Eligibility

To use TripNextDoor, you must:

  • Be at least 18 years of age.
  • Have the legal capacity to enter into a binding agreement.
  • Hold a valid community membership on the Platform (either by creating a community or being invited to join one) to access trip coordination, expense splitting, and other collaborative features.

By registering an account, you represent and warrant that you meet all eligibility requirements. We reserve the right to refuse service, terminate accounts, or cancel memberships at our sole discretion if we believe a user does not meet these requirements.

3. Account Registration and Security

To access the features of TripNextDoor, you must create an account by providing accurate, current, and complete information. You may register using your email address and a password, or by authenticating through Google OAuth.

You are responsible for:

  • Maintaining the confidentiality of your account credentials, including your password.
  • All activities that occur under your account, whether or not you authorized them.
  • Notifying us immediately at support@tripnextdoor.com if you suspect any unauthorized use of your account or any other breach of security.

We are not liable for any loss or damage arising from your failure to safeguard your account credentials. You may not share your account with any other person or allow multiple individuals to use a single account.

4. Community Verification Requirements

TripNextDoor is built around trusted communities. Access to core features such as trip planning, expense splitting, and group chat is available only to verified community members.

  • Communities are created by registered users who become the community admin.
  • New members may join a community by accepting an invitation from an existing member or admin, or by requesting to join a public community subject to admin approval.
  • Community admins have the authority to approve or deny membership requests, assign roles, and remove members who violate community or Platform guidelines.
  • We reserve the right to verify community legitimacy and take action against communities that are created for fraudulent, abusive, or illegal purposes.

5. Subscription Plans and Payment

TripNextDoor offers the following subscription plans:

  • Free Plan: Access to basic features including community membership, trip browsing, and limited trip creation at no cost.
  • Basic Plan: Enhanced features including advanced trip planning, full expense splitting, and priority support at ₹79 per month.
  • Pro Plan: All Basic features plus AI-powered itinerary generation, advanced analytics, unlimited trip creation, and premium support at ₹149 per month.

All payments are processed securely through Razorpay, our third-party payment processor. TripNextDoor does not directly store your payment card details. By subscribing to a paid plan, you authorize Razorpay to charge your selected payment method on a recurring monthly basis until you cancel your subscription.

Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify subscription pricing with at least 30 days' prior notice to existing subscribers.

6. User-Generated Content

TripNextDoor allows you to create, upload, share, and interact with various forms of content, including but not limited to trip plans, itineraries, expense records, chat messages, comments, photos, and other materials ("User Content").

By submitting User Content to the Platform, you grant TripNextDoor a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, display, and distribute your User Content solely for the purposes of operating, improving, and promoting the Platform. This license continues until you delete the content or your account, after which we will remove it within a reasonable period, except where retention is required by law or legitimate business purposes (such as backup archives).

You represent and warrant that you own or have the necessary rights, licenses, and permissions to submit your User Content, and that it does not infringe upon the intellectual property, privacy, or other rights of any third party.

7. Trip Coordination Disclaimer

TripNextDoor is a trip coordination and group planning platform. We provide tools to help groups of friends, family members, and community members plan, organize, and coordinate trips together.

TripNextDoor does not organize, operate, or guarantee travel. We are not a travel agency, tour operator, or transportation provider. We do not:

  • Book or guarantee accommodations, flights, or transportation on your behalf.
  • Verify the accuracy or safety of destinations, routes, or activities planned by users.
  • Assume responsibility for any incidents, injuries, losses, or damages that occur during trips planned using the Platform.
  • Guarantee that planned trips will proceed as scheduled or that all participants will attend.

Users participate in trips entirely at their own risk. We strongly recommend that all travelers obtain appropriate travel insurance and exercise due diligence when planning and undertaking travel.

8. Expense Splitting

TripNextDoor provides tools to help trip participants track and split shared expenses. The Platform calculates each participant's share and records settlement amounts.

Important: TripNextDoor only tracks expense amounts and calculates splits. The Platform does not process, facilitate, or guarantee payments between users. Actual settlements between trip participants occur outside the Platform through means agreed upon by the participants themselves.

TripNextDoor is not liable for any payment disputes, unpaid debts, or financial disagreements between users arising from expense splitting. We do not mediate or arbitrate financial disputes between trip participants. If a dispute arises regarding shared expenses, the involved parties are solely responsible for resolving it among themselves.

9. Prohibited Conduct

You agree not to engage in any of the following prohibited activities while using TripNextDoor:

  • Fake profiles: Creating accounts with false identities, impersonating another person, or using misleading profile information.
  • Harassment and abuse: Engaging in bullying, threats, intimidation, hate speech, discrimination, or any form of harassment toward other users in any area of the Platform, including trip chats, community spaces, and direct interactions.
  • Fraudulent expenses: Submitting false, inflated, or fabricated expense records; manipulating expense splits to gain an unfair financial advantage; or misrepresenting the nature or amount of shared costs.
  • Spam and solicitation: Using the Platform for unsolicited advertising, promotional materials, chain letters, or any form of commercial solicitation not authorized by TripNextDoor.
  • Malicious activity: Uploading viruses, malware, or harmful code; attempting to gain unauthorized access to other users' accounts or Platform infrastructure; interfering with the Platform's operation or security.
  • Illegal activity: Using the Platform for any purpose that violates applicable local, state, national, or international laws or regulations.
  • Content violations: Uploading obscene, defamatory, or otherwise objectionable content, or content that infringes the intellectual property rights of others.

We reserve the right to investigate and take appropriate action against any user who violates these prohibitions, including removal of content, suspension or termination of accounts, and reporting to law enforcement authorities where appropriate.

10. Intellectual Property Rights

The Platform, including its design, logos, trademarks, service marks, text, graphics, images, software, source code, and all other content and materials provided by TripNextDoor (collectively, "Platform Content"), is owned by or licensed to TripNextDoor and is protected by copyright, trademark, and other intellectual property laws of India and international treaties.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any Platform Content without our prior written consent, except as expressly permitted by these Terms or as necessary for normal use of the Platform.

The TripNextDoor name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of TripNextDoor. You may not use such marks without our prior written permission.

11. Termination and Account Deletion

You may terminate your account at any time by navigating to your account settings and selecting the option to delete your account. Upon deletion:

  • Your profile, personal information, and associated data will be permanently removed from the Platform within 30 days, subject to any legal retention requirements.
  • If you have an active paid subscription, it will be cancelled immediately. No refund will be issued for the remaining portion of the current billing period.
  • User Content you contributed to shared spaces (such as trip plans and group expenses) may be retained in anonymized form to preserve the integrity of records for other participants.

We reserve the right to suspend or terminate your account immediately, without prior notice, if we determine that you have violated these Terms, engaged in prohibited conduct, or if your continued use poses a risk to the Platform or other users.

12. Limitation of Liability and Indemnification

Limitation of Liability: To the maximum extent permitted by applicable law, TripNextDoor and its directors, officers, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of or inability to use the Platform, regardless of the cause of action or the theory of liability, even if TripNextDoor has been advised of the possibility of such damages.

In no event shall TripNextDoor's total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Platform exceed the amount you have paid to TripNextDoor in subscription fees during the twelve (12) months immediately preceding the event giving rise to the claim, or INR 1,000, whichever is greater.

Indemnification: You agree to indemnify, defend, and hold harmless TripNextDoor and its directors, officers, employees, affiliates, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property, privacy, or contractual rights; or (d) any User Content you submit to the Platform.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page and, for material changes, notify you via email or through an in-app notification at least 15 days before the changes take effect.

Your continued use of the Platform after the effective date of any modifications constitutes your acceptance of the revised Terms. If you do not agree with the modified Terms, you must stop using the Platform and delete your account.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

Before initiating any formal legal proceedings, the parties agree to attempt to resolve any dispute through good-faith negotiation for a period of at least 30 days from the date of written notice of the dispute.

15. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us at:

We endeavor to respond to all inquiries within 48 hours during business days.

16. Disclaimer

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

These Terms of Service are provided for informational purposes and represent the operating terms of the TripNextDoor platform. They are not a substitute for professional legal advice. If you have specific legal questions or concerns about your rights and obligations, we recommend consulting with a qualified legal professional.